Shipping Policy

Last updated: August 25, 2026

United States purchases containing hydration bottles, flavor cartridges, kits, accessories, or bundles generally leave processing within 1–2 business days. Once dispatched, arrival is projected in 3–5 business days; carrier schedules are estimates rather than promises.

Checkout decides whether an order receives free shipping. A complete delivery address, reachable email, and telephone number are required. Shipment tracking is communicated when supported.

If tracking stalls, a package appears lost, a delivery scan cannot be located, or transit damage occurs, send the order number and purchasing email. Carrier records and images or video of the parcel may be needed. Route, item, and destination limitations can affect service.

Contact

Email: alheluu11@gmail.com
Mailing address: 615 N 5th St, Grand Forks, ND, 58203, United States
Phone: (870) 444-7450